Contact information
Customer support
We answer every message ourselves, usually within one business day.
Email: hello@petrifiedpaws.com
Phone: +1 (888) 448-0063 (toll free)
We answer email seven days a week, usually within one business day.
Order questions
Have your order number ready — it is in your confirmation email and starts with #. For anything about a damaged or wrong item, attach a photo and we can sort it out in one message.